NBNCo Fail

Timeline

2014-08-18 Ordered Fibre
- iiNet
Copper service is unavailable due to presence of fibre
2014-09-15 Installation
- NBN Co
2014-09-15 Reported Faulty
- NBN Co
- iiNet
Reason: NBNF1103; Planned Remediation Date: 2014-10-19
2014-10-19 NBNCo Shortfall
- NBN Co
Reason: NBNF1103; Planned Remediation Date: 2020-01-01
2014-10-29 Community Account Manager
- NBN Co
Complaints made to Community Account Manager
2014-11-12 NBN Co Liasing with SDP
- NBN Co
- iiNet
NBN Co liasing with iiNet for further information
2014-11-20 NBN Co Liasing with Building Management
- NBN Co
- CSTM
2014-11-25 NBNCo Shortfall
- NBN Co
Reason: NBNF1103; Planned Remediation Date: 2014-12-19
2014-11-26 Attempting to access meter room
- NBN Co
- CSTM
Building Management do not know where meter room is and don't have a key
2014-11-27 In progress
- NBN Co
Order Planned Completion Date: 2014-09-15
2014-11-27 Access Seeker Action Required
- NBN Co
Reason: XBNF1104; Reschedule Required
2014-11-28 Access Seeker Action Completed
- NBN Co
Order Planned Completion Date: 2014-12-15
2014-11-28 Order Completed
- NBN Co
- iiNet
Service Test Completed; NBNCo Fibre connection operational; iiNet account activated